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PRIVACY POLICY


J E INNOVATIVE GROUP , including JEI Pharma Private Limited and JE Innovative Engineering Pvt. Ltd. (“us”, “we”, or “our”), operates the official websites of our group companies (the “Service”).

This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have with respect to that data.

We use your data to provide and improve our Services. By using our websites, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

  • Service: The official websites operated by J E INNOVATIVE GROUP, JEI Pharma Private Limited, and JE Innovative Engineering Pvt. Ltd.
  • Personal Data: Information about a living individual who can be identified (either alone or together with other information in our possession).
  • Usage Data: Information collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • Cookies: Small files stored on your device that may contain a unique identifier.
  • Data Controller: The natural or legal person who determines the purposes and means of processing personal information. For this Privacy Policy, J E INNOVATIVE GROUP is the Data Controller of your Personal Data.
  • Data Processors (or Service Providers): Any natural or legal person that processes data on behalf of the Data Controller. We may engage third-party service providers to process your data more effectively.
  • Data Subject (or User): Any living individual using our Service and subject to Personal Data collection.

Information Collection and Use

We collect different types of information for various purposes to provide and improve our Services to you.

Types of Data Collected

Personal Data

While using our Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other relevant information. You may opt out of receiving any, or all, of these communications by using the unsubscribe link provided in any email or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as:

  • IP address
  • Browser type and version
  • Pages visited on our Service
  • Date and time of visits
  • Time spent on pages
  • Device identifiers
  • Diagnostic data

Tracking Cookies Data

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our Service and hold certain information.

Examples of cookies we use include:

  • Session Cookies – to operate our Service.
  • Preference Cookies – to remember your preferences and settings.
  • Security Cookies – for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Use of Data

J E INNOVATIVE GROUP and its subsidiaries use collected data to:

  • Provide and maintain our Services
  • Notify you about changes to our Services
  • Enable participation in interactive features
  • Provide customer support
  • Gather analysis or valuable information to improve Services
  • Monitor the usage of our Services
  • Detect, prevent, and address technical issues
  • Provide you with news, special offers and general information about goods, services and events we offer (unless you opt out)

Legal Basis for Processing Data (DPDPA & GDPR)

If you are located in India or the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the data concerned and the context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us consent
  • Processing is in our legitimate interests and not overridden by your rights
  • To comply with applicable law

Retention of Data

We retain Personal Data only for as long as necessary for the purposes set out in this Policy. We will retain and use Personal Data as needed to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period, except where used to strengthen security or improve functionality, or where we are legally required to retain it longer.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers or servers located outside your state, province or country where the data protection laws may differ from those in your jurisdiction. By submitting data, you consent to such transfers, provided appropriate safeguards are in place.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of J E INNOVATIVE GROUP
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

“Do Not Track” (DNT) Signals

We do not support DNT at this time. You can enable or disable DNT via your browser settings.

Your Data Protection Rights (DPDPA & GDPR)

If you are a resident of India or the EEA, you have certain data protection rights. Subject to applicable law, you may:

  • Access, update, or delete the Personal Data we hold on you
  • Rectify inaccurate or incomplete information
  • Object to our processing of your Personal Data
  • Request restriction of processing
  • Receive a copy of your data in a structured, machine-readable format (data portability)
  • Withdraw consent at any time (where processing relies on consent)

We may ask you to verify your identity before responding to requests. You also have the right to lodge a complaint with your data protection authority.

Service Providers

We may employ third-party companies and individuals to facilitate our Services (“Service Providers”), provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used. These parties have access to Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use collected data to contextualize and personalize ads. You can opt out of making your activity available to Google Analytics by installing the browser add-on: tools.google.com/dlpage/gaoptout . For more information, see Google’s Privacy Policy .

Behavioral Remarketing

Google Ads

We may use remarketing services to advertise on third-party websites after you visit our Service. We and our vendors use cookies to inform, optimize, and serve ads based on your past visits. You can manage Google Display Network ads via google.com/settings/ads and learn more at policies.google.com/privacy .

Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from a child without verifiable parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the “effective date” above. Where required by law, we will notify you by email and/or a prominent notice on our Service prior to changes becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.